In response to a desire to raise operations and management standards across the industry, the most recent edition (sixth edition) of the Association for Challenge Course Technology Challenge Course Standards has been amended to include standards on program operations and management. The creation and upkeep of course and equipment logs, staff development and training files, instructor and facilitator competency models, and assessment forms can be laborious. We can assist you in developing systems and procedures for streamlining your course management practices, including the following.

• Booking and client management systems
• Staff scheduling systems
• Organizational communication tools and databases including intranets
• Course and equipment maintenance logs
• Instructor and facilitator competency models
• Instructor and facilitator skills review and assessment forms